July 6, 2011. by CCAR
We are seeking an Assistant to the Publisher and Director of Press to be responsible for customer service calls and processing orders for books as well as assisting the Publisher and Director of Press.
General areas of responsibility, including but not limited to:
- Handle press customer service calls and take orders via phone
- Process orders via online and fax
- Set up phone calls and in-person meetings for various publication teams
- Serve as liaison to Press Council, Worship and Practice, Commissions on Worships — getting out key correspondence
- Access and update Salesforce database
- Coordinate tasks and keep master list organized within Basecamp
- Answer phones, triage calls, take and relay messages
- Traffic manuscripts and projects
Capabilities/Skills:
- Great phone skills and customer service skills
- Excellent verbal and written communication skills
- Working knowledge in Microsoft word, excel, outlook, and Adobe Acrobat
- Quick learner with the ability to learn new programs
- Patience / good judgment with people
- Good conflict resolution instincts
- Project management skills
- Familiarity with Web content management is not required but is a plus
A detailed resume along with salary requirements should be sent to Human Resources at hrresumes990@gmail.com.
Filed under: Administrative, Full Time, General, NYC, Non-Profit, Secretarial.
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