Dynamic Data Concepts, a Brooklyn software company, is seeking a Client Manager to provide clients with over-the-phone technical support and training. Applicant must be mature, responsible, hard-working with exceptional communication skills and advanced computer skills. Our clients include non-profit fundraising organizations, private schools, yeshivas, and camps across the US & Canada. F/T position in a superb work environment. We will train in.
Filed under: Brooklyn, Computer, Customer Service, Full Time, General, Just Listed, NYC, Office Work, Public Relations, Technical, Technology.
Homecare Software Solutions LLC is a Brooklyn, NY based provider of web-based management solutions to homecare agencies. We are a very small yet expanding team, and offer a collaborative and stimulating work environment.
We current seek a Software Support Specialist to join our Product Support team. You will be responsible for driving customer’s technical issues to resolution, collaborating across the Professional Services teams and R&D.
DUTIES & RESPONSIBILITIES:
- Identify, research, and resolve technical problems
- Respond to telephone calls, email and personnel requests for technical support
- Document, track and monitor the problem to ensure a timely resolution
- Determine source of customer (user) concern working via telephone and remote administration utilities; assist user and resolve problems through corrective instruction
- Determine source of errors by reviewing procedures and actions taken by user; help user to perform diagnostic procedures
- Improve programs by notifying programmers of problems and making recommendations; further assist in overall development of current and future product versions and ideas
- Improve operating references by authoring revisions to internal knowledgebase materials
- Evaluate software by testing ease of use, applicability and security
- Identify potential solutions to performance problems and opportunities for improvement
- Review operating practices in order to determine whether improvements can be made in areas such as workflow, communications or reporting
- Respond to other client inquiries as needed
QUALIFICATIONS:
- Minimum two years of relevant Help Desk experience providing technical support of commercial web-based applications
- Experience with Windows XP Professional, Vista Business, Windows 7, and Windows Server Operating Systems
- Proven analytical and problem-solving skills
- Strong organizational skills, multi-tasking and ability to work in a dynamic fast paced environment
- Comfortable troubleshooting over the phone, often using remote desktop sharing utilities
- Excellent communications skills – written and oral
- College graduate
- Must be open to a “startup” environment
- Teamwork approach, enthusiasm and a strong desire to succeed!
Filed under: Brooklyn, Customer Service, Full Time, General, Healthcare, Information Technology, NYC, Software Engineering, Technical, Technology.
Fast growing business in Brooklyn is looking for a energetic person to create a great customer service experience for their customers, job requires to handle calls and emails from customers.
Skills required: comfortable on the phone, sense of humor, ability to gets things resolved in the best way possible….
What we offer: good salary, great environment, appreciation for your work, and a potential to grow.
please email your resume and/or a simple line why we should hire you for the job.
Filed under: Customer Service.
| Job Description: We are runing a Jewish Speed Dating events company since 2003, in England and in Israel, and have now opened our US branch, starting in NY. We are seeking a hostess who is presentable, has a hosting experience, can relate well with people and has a computer. We are offering a part time job hosting our speed dating events, evening work 3 hours each time, arounf 4-6 events per month. Possibly some part time phone sales and internet marketing work added to it. Please send CV and a photo. Skills: then we would like to hear from you. Please visit our site: http://www.thespeeddating.us |
Filed under: Brooklyn, Customer Service, Entertainment, Hebrew Speaking, Internet, Just Listed, Marketing, NYC, Part Time, Phone Sales, Public Relations.
looking for customer service girl for Brooklyn, NY e-commerce company.
answer phones & assist customers.
good phone skills, computer literate, friendly, multitask & self starter
Monday-Friday 35 hours per week
reply with resume & salary requirements
Filed under: Administrative, Brooklyn, Customer Service.
Upper East Side Investment Company is looking for Bookkeeper/ Receptionist.
Duties will include but not limited to:
-answering multiline phone calls
-faxing, coping, and other standard office tasks
-Standard Bookkeeping
Requirements: computer literacy, well spoken,
Call me @ 646-529-3303
Filed under: Administrative, Bookkeeping, Customer Service, Secretarial.
Chain retail department store is looking for a full time data entry, customer service secretary for our new e-commerce business. email resume, salary requirements and references to careers@shoppersworldusa.com
Filed under: Administrative, Computer, Customer Service, Full Time, General, Internet, NYC, New Jersey, Office Work, Secretarial, eCommerce.
NY retail bank is seeking individuals for promotional customer service work at their branch in Brooklyn. Responsibilities for the position include greeting customers and assisting them with accounts/application processes. Candidates must be able to speak Hebrew. Additionally, must be able to demonstrate energy and attention to detail.
Filed under: Administrative, Banking, Brooklyn, CalWest Educators, Call Center, Customer Service, Hebrew Speaking, Marketing.
